Privacy Policy – CarMedic AI

Effective Date: March 17, 2026

At CarMedic AI, we respect and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered car mechanic platform and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, and phone number (provided during registration or support requests).
• Vehicle Data: Reported symptoms, fault codes, and car make/model details entered for AI diagnosis.
• Non-Personal Information: Browser type, device information, pages visited, and IP address.
• Cookies and Tracking: Technologies used to enhance your user experience and platform performance.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve the CarMedic AI diagnostic algorithms.
• Respond to your inquiries or technical support requests.
• Send platform updates, promotional offers, or important account notices.
• Monitor usage trends and enhance the security of our automotive services.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

• Trusted service providers who assist us in operating our business (e.g., cloud hosting, email delivery).
• Legal authorities if required by law or to protect our legal rights.

4. Cookies & Tracking

We use cookies to personalize your experience and analyze site traffic. You can disable cookies through your browser settings, but some diagnostic features may not function properly as a result.

5. Data Security

We implement appropriate technical measures to protect your personal information. However, no online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location (e.g., GDPR/CCPA), you have the right to:

• Access, update, or request the deletion of your personal information.
• Opt out of receiving promotional emails or newsletters.
• Request more details about how your data is processed and stored.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., local repair shops). We are not responsible for the privacy practices or content of those external websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date."

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: 📧 privacy@carmedic.ai